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Contacts List
goofymonkey
Newbie

I just activated a new device.  My contacts list did not transfer over from my old device.  How can I get this switched over/

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Re: Contacts List
acraftylady
Specialist

Here are the instructions I found provided you used back up assistant on the old devicde and had them stored in your account.  We only have basic phones and this is how we do it but smart phones may be different.  Mary

http://support.verizonwireless.com/how_to_use/transfer_contacts/brew.html

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Re: Contacts List
vzw_customer_support
Customer Support

Congratulations on your new phone, goofymonkey. As acraftylady had mentioned, Backup Assistant is a great way to bring your contacts from an old phone to a new phone. Backup Assistant would need to be downloaded to the old phone first, then to the new phone once it's been activated. We have a fantastic guide at http://support.verizonwireless.com/clc/devices/contact_transfer.html that I'm sure will help with how to get those contacts transfered, no matter what device you had or are going to.

Thank you
JenniferH_VZW

Please follow us on Twitter @vzwsupport

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