Credit on a pre paid account

[S-chad]

My account balance was removed or canceled, can I get a credit for this and change the plan I have to a daily pre paid plan.

[ttipgem]

What exactly does it mean that your "account balance was removed or canceled"?  What exactly happened?

What plan do you have now?

Have you tried calling Prepaid Support?

Customer Service - Prepaid

(888) 294-6804

or dial *611 from your mobile phone
24 hours a day, 7 days a week