Dropped calls and calls not going through
Skv406
Newbie

For the last two days I have been having problems with calls not going through and dropped calls. Is anyone else in the 406 area having problems?

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Re: Dropped calls and calls not going through
vzw_customer_support
Customer Service Rep

Skv406, I'm sorry to hear that you are having difficulty with your service! Let's figure out what's causing this, and work to get it working once again. What zip code are you in? Are you having issues with data or text messages as well, or just with calls?

 

MichelleH_VZW

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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Dropped calls and calls not going through
Skv406
Newbie

Just the calls. Some times I have to dial twice.

On Jan 3, 2018 1:41 PM, "vzw_customer_support" <forums@verizonwireless.com>

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Re: Dropped calls and calls not going through
Skv406
Newbie

zip code 59006

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Re: Dropped calls and calls not going through
vzw_customer_support
Customer Service Rep

Thanks for the zip. Area looks fine. Does it happen with all calls or just certain numbers? Is it happening both indoors and outdoors?

 

JosephT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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