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How do I switch phones. I have the phone I want to switch to
Kinderteacher
Newbie
‎11-03-2015 03:30 PM

I Would like to switch phones on one of my lines.    I have the phone I want to switch to.    Do I call Verizon?     What is the number to call?

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Re: How do I switch phones.   I have the phone I want to switch to
SuzyQ
Community Leader
Community Leader
‎11-04-2015 09:55 AM

What two phones are involved?   You posted this in Basic phones - it could be as easy as turning off the old phone, turnoing on the new phone and dialing *228.  Follow the prompts.

Or you can call customer service - 800-922-0204 from a phone not involved in the switch - and they can guide you through the process.

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