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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I Would like to switch phones on one of my lines. I have the phone I want to switch to. Do I call Verizon? What is the number to call?
What two phones are involved? You posted this in Basic phones - it could be as easy as turning off the old phone, turnoing on the new phone and dialing *228. Follow the prompts.
Or you can call customer service - 800-922-0204 from a phone not involved in the switch - and they can guide you through the process.