I want to ensure you’re able to transfer your contacts to your new device.
Prior to the screen issue on your LG VX5500, had you previously downloaded and ran the Backup Assistant application on your device http://vz.to/1Jhdw6G? If so, you will only need to install the same Backup Assistant application to your new device, which will allow you to restore your contacts to the new device from a previous backup http://vz.to/1QRlhXl.
However, if you have never backed up your contacts, some of our corporate store locations may be able to physically transfer your contacts from your old device to your new device using a machine. Here’s a link to our Store Locator: http://vz.to/1ruG0EM.
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!