I need to purchase a certified recondioned phone

[sstockslager]

My Verizon store said that I could purchase a certified reconditioned cell phone on line, how do I do it.

[SuzyQ · Accepted solution]

http://www.verizonwireless.com/b2c/store/controller?item=phoneFirst&action=viewPhoneOverviewByDevice...

Log in with your verizonwireless.com (MyVerizon) account and choose the phone, and check out.

Smartphones | Verizon Wireless

[sstockslager]

Lisening skills need improved read my entire email. I would have you listen to me complain but I can not use phone. Explain to me why what the retail store told me is wrong?

[SuzyQ]

The link I gave you is to purchase certified pre-owned phones from Verizon. 

Swappa.com, eBay, or other private, third parties may have used phones for good prices; you asked about the reconditioned ones though.

I'm not clear on how you were told wrong by the store - you CAN buy certified, reconditioned phones from Verizon and other sources on line.  I'm missing something here, or not understanding what it is you are asking.

[sstockslager]

Yes why is the price 2x higher than retail store told me. You are no help, the store listened ed and tried to help me with a price. I could go to private 3rd parties but decided it would be quicker to get from Verizon and would have been if the store had not informed me wrong.

I can not believe this is happening....ARE YOU A ROBOTE THAT HAS CANNED MESSAGES ONLY