I stupidly set the screen and lock feature on my phone without setting up a password first. Now I am locked out of my new phone. Does anyone know how to fix this?
Shelldazy62
Enthusiast - Level 2

Help!  How do I get back into my phone?

Labels (1)
Tags (3)
0 Likes
1 Solution

Correct answers
Re: I stupidly set the screen and lock feature on my phone without setting up a password first. Now I am locked out of my new phone. Does anyone know how to fix this?
pherson
Champion - Level 1

By default if you never set a pin it's the last 4 of your phone number

View solution in original post

Re: I stupidly set the screen and lock feature on my phone without setting up a password first. Now I am locked out of my new phone. Does anyone know how to fix this?
nicholasbranson
Specialist - Level 1

Is it asking for a puk code yet? If not, try some standard default pins, like 1111, 0000, 1234 and such until it says there have been too many attempts. At this point it will likely ask you for a puk code, which you can either get from MyVerizon or by calling in to customer care. It might also want to lock up completely instead, in which case there is a way you can just do a factory reset. I would need to know which kind of phone you have to tell how to do that.

Re: I stupidly set the screen and lock feature on my phone without setting up a password first. Now I am locked out of my new phone. Does anyone know how to fix this?
pherson
Champion - Level 1

By default if you never set a pin it's the last 4 of your phone number

Re: I stupidly set the screen and lock feature on my phone without setting up a password first.  Now I am locked out of my new phone.  Does anyone know how to fix this?
Shelldazy62
Enthusiast - Level 2

Thank you!  It worked!

0 Likes
Re: I stupidly set the screen and lock feature on my phone without setting up a password first.  Now I am locked out of my new phone.  Does anyone know how to fix this?
Shelldazy62
Enthusiast - Level 2

Thank you for answering. Pherson gave me the answer I needed but I almost did do the factory reset.