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Incorrect software
starmom
Newbie

My son got his LG VX5600 pay as you go phone wet and now we keep getting Incorrect software powering off on the screen.Any ideas on this problem?

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Re: Incorrect software
MojaveMoon_
Specialist

When the cellphone gets wet, there are certain "do"-s and "don't"-s.

Even if this phone was turned on without following these steps, if you hurry up and follow them  then maybe there's a chance of restoring the phone to proper working condition.

"How to Save Your Wet Cellphone: Tech Clinic"

http://www.popularmechanics.com/technology/how-to/tips/4269047

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Re: Incorrect software
starmom
Newbie

Thank You I will try it. I have already done the rice trick and it did absorb most of the water but it still gives me the incorrect software message.

Message was edited by: starmom

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Re: Incorrect software
tikibar1
Super User
Super User

Did you leave it in the rice for 24 to 48 hours?

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Re: Incorrect software
starmom
Newbie

yes if not longer

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