Kyocera duraxv extreme

[joel777eagle]

I just got a Kyocera DuraXV Extreme from Verizon. I can not receive text. I can send text but not receive text.

[vzw_customer_support]

Are you getting any kind of error message? 

[Kyocera_Support]

Verizon will be retiring their 3G (CDMA) network soon, so newer devices, like the Kyocera DuraXV Extreme (E4810), do not include CDMA support.  If a user takes a SIM card from their older phone which supported CDMA and puts it into their newer CDMA-Less phone, they can experience the problem of not receiving text messages.  From your description, the problem you are experiencing might be this same problem.  If so, it can be fixed by calling Verizon Customer Support and asking them to add the CDMA-Less features to your line.  This tells their network to treat your new phone as a CDMA-Less phone.

[vzw_customer_support]

Joel777eagle, I depend on my text messaging constantly, so not being able to receive text is very alarming. I will be more than happy to assist. Please share with me are able to make and receive calls? Also, confirm for me what phone did you previously use before this current one?