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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
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I've never had the problem of my texts not being received, but that's happening now. My texts send to everyone I know but one. I've tried deleting the contact and re-entering the info, taking the battery out a few times, calling *228, etc. Please help.
Help is here chiefneedsphonehelp! We understand the need of receiving text messages at all times. Are you able to receive messages from this user? Did they check if there are restrictions on their end? If messages work with everyone else but that one person, its possible the problem is on their end. Are they a Verizon user? If so, which device do they have?
I am looking forward to your reply so that I can better assist.
Thank you,
LenaA_VZW
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