LG Extravert 2. I can't send text messages to a group of recipients (2 or more people). When I add the second recipient the system switches to media. Why would it do that? When I try to send any media message, the arrows spin and it says "connecting" on the screen and eventually a message appears saying "Message Retrieval Failed." Can you help?
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Good day Salemymeyer! Help is here! When you send a "group message" the message is converted to an MMS "multimedia message". An MMS is when you add either a picture, sound or video file. But this also counts when sending a group message. Do you have any blocks for mms messaging on your account or restrictions on data such as a block? WHen did the issue begin? Have you ever been able to send a group message?
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This is my young daughter's phone, so we have blocked all data. She can only use voice and text. I was able to send a group message once, but that is the only time it worked as far as I know. It just seems strange that sending to a group has the affect of turning a text message into a MMS.
Thanks for clarifying salemymeyer. Due to the data blocked placed on her line, this will also block the ability to send a group message. Were you able to send a grop text prior to the block being placed on the line?
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The block on data has always been on the account/line.
Why is a group message treated as data? I don't understand why that would be the case.