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Octane Phone. How do I REMOVE and DELETE a picture with a ??? Mark that calls itself "Animaciones"??? This has happened to me numerous times, then my phone turns itself OFF.
CalGurlz
Newbie
‎04-01-2018 09:18 AM

Hello: Does anyone know how to DELETE AND REMOVE a picture created in my pictures and names itself "animaciones" with a ???

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Re: Octane Phone. How do I REMOVE and DELETE a picture with a ??? Mark that calls itself "Animaciones"??? This has happened to me numerous times, then my phone turns itself OFF.
vzw_customer_support
Customer Service Rep
‎04-03-2018 09:28 AM

CalGurlz, that's a very odd behavior for your phone. We're here to get this solved. How long has this been going on? Where are you finding these pictures? Have you updated your software or added any applications recently?

JoelR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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