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Reoccuring Application Charges

Many Many Month ago a game was down loaded to one of our Basic phones. We have tried unsuccessfully to have Verizon stop the charges. Month after Month they keep billing us. UGH. Any suggestions.

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Re: Reoccuring Application Charges
Master - Level 3

Can you change this yourself by accessing your account in My Verizon? If not, I would go to a corporate store and tell them you're not leaving until the subscription is stopped. Corporate stores have kiosks where you can check your account features before you leave.