Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Samsung Intensity 1 not sending or recieving text messages

My Intensity 1 was working fine then stopped sending messages within an hour from when I starting texting.

Labels (1)
Tags (2)
Re: Samsung Intensity 1 not sending or recieving text messages
Community Leader
Community Leader

I would update your PRL by dialing *228, option 2. Verizon used to recommend doing this every few months to prioritize which towers you use and maintain a strong connection.