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Samsung Intensity II won't send or receive picture messages
Daveofterror
Newbie
‎05-23-2014 03:12 PM

i tried calling *228 option 1 and after that it's rare if it fixes the problem and if it does it don't even last long maybe one or two picture messages also i have 3 bars of signal. i am about to drop verizon i am sick and tired of screwups, mistakes and problems. 

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Re: Samsung Intensity II won't send or receive picture messages
vzw_customer_support
Customer Service Rep
‎05-25-2014 03:34 PM

Hello Daveofterror,

We definitely don't want you to feel that you need to cancel your service! When did you start having issues with picture messaging? I'd love to help you get it working. You can also consider following some of the steps in this guide to get it working again. http://vz.to/12TLCsR

Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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