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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Stop backup assistant
joann552
Newbie

my Samsung convoy keeps running backup assistant plus, then shuts off the phone.   How can I disable this?  When I go into apps and select backup assistant plus, I cannot select ‘delete’ from the drop down menu.

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Re: Stop backup assistant
vzw_customer_support
Customer Support

Let's work to keep your phone on as I know the importance! I apologize as the device does not give the option to delete Backup Assistant Plus. When did this start? Does the phone shut off if you manually try to run the app?

YaleK_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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