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Trying to talk to REAL person when contacting Verizon

I've been trying for the last hour to talk to a live person in order to get my 4 Digit security code so I can set up "My Verizon" account.  The one live person I did speak with referred me back to a number I had already tried and said I needed to press "0" when the recording came on.  I did that for all the good it did.  All I want to do is get the security code as everything I try concerning my wireless account requires that number!


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Re: Trying to talk to REAL person when contacting Verizon
Super User
Super User

One, are you the account owner???? 2nd, when you call (if they are open on a holiday weekend) just say agent after you call in