Unlocking phone

[LadyB69]

I can't unlock my phone - I forgot my 4digit code.

[vzw_customer_support]

LadyB69,

We all have so many passwords to remember, so I can definitely understand what you're going through. Let's see how we can get this resolved. I see that you posted in the Basic Phone forum. What is the model of your device? To clarify, this is the initial lock code you would use to use the device in any way? Once we can gather some information, we will be able to assist you further.

ChristinaB_VZW

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