Starting about 3 weeks ago, I stopped receiving text messages and even worse stopped receiving calls yet alone my voicemails. I have changed not one thing to my phone, everything is exactly the way it was before the issues arised. Now I have to trick my phone to receive my data by dialing into my voicemail... And then what do you know, 30 text mesages, 12 voicemails!!!
The voicemails wont even tell you the date or time stamp (the time the voicemail was received). After numerous *228 and talking with level 2 over the holidays, I see a huge article on multiple news sites stating Verizon is having data issues... Dropped calls, loss of data, no signal while all our phone keep showing full bars and 3g. Verizon stated its only happening on there 4gLTE system and not 3G but thats a load of crap.
All one has to do is a google search of loss of text messages or voicemails on Verizon and you will see 100's up to 1000's of users like you and me all experiencing the same issues. And not just with Windows Phone 7, but with there baby Driod and iPhone as well.
What really pisses me off is that Verizon loves to play the blame game or pass the buck game. Hard Reset your phone and that will solve the problem... Yeah Right. If this was our OS and we updated a driver that changed the OS in the background I can see that being the solution. But for the 100's or 1000's of users that go to work daily, check there emails and text daily, and haven't changed one thing on the phone... THIS IS UNACCEPTABLE!!!
Now I read an articile for someone extermely close to Microsoft stating that Verizon turned down Nokia's new 4GLTE phone because they have no faith in the operating system and I have to think that maybe behind the scenes Verizon is trying to force us off Windows Phone 7 platform with data issue behind the scene and try to get us all into the Droid Platform which they make 50% of the cash off the phone just like the iPhone...
This is a joke, and I am really starting to think about going to ATT and getting the HTC Titan or the new Nokia 900. I have already research a 3 party app that will allow you to backup and restore your phone. And just read that Microsoft just put out an ad for backup, restore and cloud backup programmers for this latest feature.
Verizon the games need to stop, Verizon you need to stand behind this Platform, Verizon you need to provide better service for all us 3G users!!!
I've had the Trophy since early August and have had no trouble it all with it. Though you don't mention it in your post, I'm guessing that you're already updated to Mango. If you've done that within the past month you've been having trouble, I'm also guessing you attempted to restore the phone within the Zune software. Why haven't you had it replaced by warranty. Sounds defective to me. The phone only just came out around early June so you should still be under the 1 year warranty.
On Mango, had Mango installed months before Microsoft released. Like I said before, nothing has changed on the phone, everything remained the same. Something on Verizon's side has changed, and if you read current articiles on the net and in the papers, Verizon has a data issue going on. The fact that I have to dial into the voicemail service just to get my data pushed to the phone says it all... I'm not the only one having this problem. I have 3 family members all experiencing this problem along with 8 friends as well...
Regarding Warranty... If you think gettting a certified factory refurbished phone is a proper replacement for a phone you paid in full, so be it... But if you were to go to any retail store, like a Best Buy... they would give you a brand new phone or brand new replacement, not a factory reburished phone. That's not cool!!!
The fact that Verizon hasn't stood behind this phone or platform is an absolute joke. And to find out that they passed on all LTE phones that are coming out in 2012 is absolutely unacceptable. Just because Verizon is not making 50% on each Windows Phone 7 is not a acceptable answer.
Now that Droid has lost the patent wars in court and is no longer able to sell their platform in the United States anymore I was surely excepting Verizon to pick up there skirt and go all in on the Windows Phone 7 platform but to see that they once again decided to give there customers the middle finger, they just don't care about the customer anymore. To sell Droids like bottle water knowing that there's 90% lack of security in the OS and to push each sales customer in their stores to push it, tells you everything right there... They just don't care about their customers and only care about pleasing there shareholders.
Once again, there's always a game going on behind the scenes. Just look at there $2 charge that they were trying to push upon there customers for paying there bills online. That didn't last long, and I'm hoping that my words along with others can sway the balance beam of change... I can only hope...
Missing calls and notifications for voicemails is very unusual. Did you install their new "radio firmware" update? Did that fix the issue?
The reason Verizon doesn't care is simple - subsidizing the iPhone is eating into their profits. Second, I wouldn't be surprised if they are receiving very preferential pricing from Motorola - they kicked off Droid on Verizon. I'll bet VZW is heavily incentivized to move android phones, which is why they don't care about what their *customers* want.