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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Very unhappy with my Brightside

I used to like my phone but ever since the updates in January, I hate it.  It won't send text messages more than half the time, freezes up, cuts off for no reason.  And sometimes when I'm creating a text message and have to use the delete key, random characters pop up instead of deleting the word.  Something like 1254qwzy will pop up.  Never used to have a problem.  I have done everything short of shoving it in the garbage disposal - removed the battery, had it reset, made sure all updates were done...all of it.  Has anyone else had these things happen recently?

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Re: Very unhappy with my Brightside

Is it less than a year old? If so it's covered by warranty.