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Voice Mail
ELOGRU98
Newbie

I have a new phone that asks for a password to get my voicemails. I did not have to do that with my old phone. I do not know how to create a password so I can access my voicemails. Please give me the information on how to create a password or is there a way that I can access my voicemail without a password?

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Correct Answers
Re: Voice Mail
vzw_customer_support
Customer Support

Thank you for reaching out to us, ELOGRU98. We want to make sure your Voicemail is set up to your liking. Let's looking into this. What is the make and model of your device? Are you accessing voice mail through *86?

TabithaJ_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Voice Mail
vzw_customer_support
Customer Support

Thank you for reaching out to us, ELOGRU98. We want to make sure your Voicemail is set up to your liking. Let's looking into this. What is the make and model of your device? Are you accessing voice mail through *86?

TabithaJ_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Voice Mail
Elements
Specialist

Voicemail usually has a password, but if you're getting to it through a visual voicemail like most modern phones have, you normally only need it the first time you access voicemail. Since you have a new phone, you'll need it to access the voicemail the first time (or any time you call into it via *86 or another phone). If you don't remember your voicemail password, you can call in to Verizon customer service and they'll reset it for you.

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Re: Voice Mail
MICWER6
Newbie

I do not want to put in a password each time.

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Re: Voice Mail
lukevinyl
Specialist

Try holding down the "1" button on the dialer pad which will call voicemail and shouldn't require a password.

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Re: Voice Mail
vzw_customer_support
Customer Support

MICWER6, we want to make sure you know all your different options for retrieving your voicemail.  Let’s go over them together.  A portion of this depends on the type of phone you have.  What type of device do you have?  Were you able to test the speed dial by holding down “1” as was recommended in another post.  What type of voicemail do you have (basic, visual, or premium visual, etc.)?

SeanC_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Voice Mail
MICWER6
Newbie

I have the Droid Z. Three of them and only one makes me put in a password to get voicemail. My husband hates that.

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Re: Voice Mail
vzw_customer_support
Customer Support

We want to make sure that you can fully utilize your device and its capabilities, Micwer6. Are you using the *86 feature to access your voicemail or another voicemail program? Have you had your voicemail password reset for you so that you can save a permanent one?

JoshuaT_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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