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Voicemail - A couple of weeks ago, my voicemail stopped functioning. Callers could not leave messages. When I call voicemail, I just get a busy signal. I have not set up a voicemai password. How can I get it working again?
KPHIL
Newbie
‎02-18-2016 06:47 AM

I am trying to get my voicemail to work again on my Samsung Renown phone.  A couple of weeks ago, it stopped accepting messages.  I get a busy signal when I call my voicemail.

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Re: Voicemail - A couple of weeks ago, my voicemail stopped functioning. Callers could not leave messages. When I call voicemail, I just get a busy signal. I have not set up a voicemai password. How can I get it working again?
vzw_customer_support
Customer Support
‎02-20-2016 06:59 AM

I know how important it is to have voicemail working properly KPHIL. We will work on getting this resolved. We may need to review the settings in our system to make sure Voice mail is on your account correctly. Is this for Prepaid?



KinquanaH_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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