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Why does the email feature on my G'z One keep stopping when I try to email a photo from my phone?
rernst1252
Newbie
‎01-03-2015 08:21 PM

When I try to email a photo from my G'zOne lately, I get a message saying my email has stopped. Any ideas?

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Re: Why does the email feature on my G'z One keep stopping when I try to email a photo from my phone?
vzw_customer_support
Customer Service Rep
‎01-05-2015 05:46 AM

I'm sad to see you're having email issues, rernst1252! Please allow me to assist. First, I'll need to have some details about your email service. Are you able to send email without attachments? Have you tested emails with a different kind of attachment (such as a Notepad or Word document)? If so, how did it go? Any problems sending emails through the same account using a regular computer? Have you contacted your email provider to see if there are any attachment restrictions?

DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

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