Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
Why has my intensity III stopped displaying the contents of group messages?
xhanort7
Newbie
‎12-23-2014 03:51 PM

A little over a week ago my Samsung Intensity III started receiving group messages as blank. I was able to receive and view them before. My brother has the same model phone and doesn't experience the problem.

Labels (1)
Labels
0 Likes
Reply
1 Reply
Correct answers are available for this post.
Re: Why has my intensity III stopped displaying the contents of group messages?
vzw_customer_support
Customer Service Rep
‎12-26-2014 05:13 AM


We definitely want this working for you! Let's get your phone reprogrammed to the system and see if that helps. Please dial *228(send) and select option 1, when prompted. Once that is done, please start a new group message, do not use your existing thread, and test if your group messages work as expected.

SandyS_VZW
Follow us on Twitter @VZWSupport

0 Likes
Reply