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cosmos 3 turns off
llpchef
Enthusiast

my phone turns off by it self randomly?

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Re: cosmos 3 turns off
Snn5
Legend

Still have any warranty on it?  Maybe the extended warranty?  If not, any upgrade available?

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Re: cosmos 3 turns off
vzw_customer_support
Customer Support

Oh my! It's important your device is running in tip top form! How long has this been occurring? Does this occur while completing a specific function?

YosefT_VZW
Follow us on Twitter @VZWSupport

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Re: cosmos 3 turns off
llpchef
Enthusiast

It just turns off randomly during the day or night as it sits on my decks. It happens if it is or is not plugged into charger.

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Re: cosmos 3 turns off
llpchef
Enthusiast

It has been happening since I got the phone, it turns off randomly at any time of day if it is plugged in or not plugged in to charger.

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Re: cosmos 3 turns off
Snn5
Legend

Should have already called or contacted Verizon for a replacement.  What phone is this?

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Re: cosmos 3 turns off
llpchef
Enthusiast

Samsung cosmos3 basic phone for old men like me

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Re: cosmos 3 turns off
Snn5
Legend

Still have any warranty on it?  Maybe the extended warranty?  If not, any upgrade available?

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Re: cosmos 3 turns off
llpchef
Enthusiast

ya still under warranty, I'll just send on in for replacement  Thanks

Re: cosmos 3 turns off
Snn5
Legend

Best of luck.

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