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lg extravert 2
robmar
Enthusiast

I've just started using this phone from Best Buy after having an LG Cosmos 2 for a few weeks (3rd party purchase) that I had to return.  I was amazed to discover that the Extravert 2 does NOT have a document viewer, unlike both the Cosmos 2 and 3, which are nearly identical in terms of other features.  In fact, the viewer would be even more useful on the Extravert since it has a much bigger screen. Why would LG decide to not include a very useful feature on this phone in particular?  I've e-mailed LG to ask whether they might include it in a future software release and I'm hoping Verizon might ask them directly and possibly put some pressure on to upgrade the software.  (I expressed this by phone with Verizon Tech Support.)  I note that the Samsung Brightside has this feature (the Brightside and Extravert seem very similar).  The Brightside also include a means to sync the calendar, which the Extravert does not.  I'm within the 14-day return period and I'd consider making the exchange but CNET doesn't rate the Brightside very well and I'm otherwise happy with the Extravert.

Any other similar sentiments out there?

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Re: lg extravert 2
robmar
Enthusiast

Final follow-up.  I discovered the Samsung Stratosphere II (a lower-tier 4G phone that also has a slider keyboard) to be a better alternative for me and am exchanging the LG Extravert 2.  I like the Extravert's slightly smaller size but found there were too many features missing, including the document reader, wi-fi connectivity and PC sync capability.  I like the Extravert quite a bit otherwise and would recommend for anyone who doesn't want/need the missing functions.  Unfortunately the Stratosphere is being discontinued (I'm getting one of the last available from the Best Buys in this area) but I don't see anything else right now that fits my needs as well.

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Re: lg extravert 2
robmar
Enthusiast

An update to the above: LG responded to my inquiry saying that Verizon determines the phone specs (features), not LG.  I have passed this on to Verizon who indicated that the concern is being passed on to a product analyst for review.

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Re: lg extravert 2
robmar
Enthusiast

Final follow-up.  I discovered the Samsung Stratosphere II (a lower-tier 4G phone that also has a slider keyboard) to be a better alternative for me and am exchanging the LG Extravert 2.  I like the Extravert's slightly smaller size but found there were too many features missing, including the document reader, wi-fi connectivity and PC sync capability.  I like the Extravert quite a bit otherwise and would recommend for anyone who doesn't want/need the missing functions.  Unfortunately the Stratosphere is being discontinued (I'm getting one of the last available from the Best Buys in this area) but I don't see anything else right now that fits my needs as well.

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