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new first day new phone LG Cosmos 3 Text mesg problem

when I try to send a text it fails every time. do I need to set something up? or what do i do I can not receive any text either

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Re: new  first day new phone LG Cosmos 3  Text mesg problem

Best to call *611 Customer Service or visit a store to make sure text provisioning is set up on your line.

Re: new first day new phone LG Cosmos 3 Text mesg problem
Customer Support

aceandhawk We want you to enjoy texting on your new Lg Cosmos 3. This doesn't sound normal that all sent messages fail. Are you able to receive text?How are phone calls working?

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