side volume buttons

[Ragamuffin55]

Is it possible to disable the side volume buttons? I have a flip phone that I keep in my front pocket. When I go to do anything with the phone, such as answering it, or sending a text, my fingers hit those side buttons and that menu pops up. (big hands) Is there a way to disable them off?

[vzw_customer_support]

Ragamuffin55, that has to be very frustrating to deal with. We want you phone to be more convenient for your use. Some basic model phones have the ability to disable or lock the volume buttons. In order for us to determine this please provide us with the make/model of yours.

MarcusS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

[bigguy28]

which models do this? My mother in law is in a rest home and she puts a death grip on her phone and turns the ringer volume down. It does not vibrate. 

[KH-Michael]

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

[vzw_customer_support]

Oh no! We're sorry to hear that your mother in law inadvertently sets her phone to silent. We definitely want to make sure that we do everything we can to help. What is the make and model of her phone? We can review her device and setting options. 

LauraF_VZW