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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
someone else has been given my existing #
nick6901
Newbie

I need a Customer Service Rep to contact me immediately. I live in PA and you gave my active number (which I have had for years!) to someone in OHIO and now all of my stuff is going to their phone, and I am getting their crap! I have 4 kids and a wife, and a sick parent and need my phone to go to me. Please call (removed) or message me back immediately

Private info removed as required by the

Message was edited by: Admin Moderator

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Re: someone else has been given my existing #
tikibar1
Super User
Super User

This is a peer-to-peer forum and while Verizon reps respond to some posts, it isn't guaranteed, is often hours/days after a post is left, and is only to threads marked as questions (this one isn't).  And to continue being the bearer of bad news (), posting personal info. such as your phone number is against the forum's Terms of Service.  I'd suggest that you call Customer Service; when you get the phone tree, press 4 and say Agent.

Customer Service

Dial *611 from a cell phone

(800) 922-0204

Monday - Sunday 6 am - 11 pm