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why am I being charged $80 per month for a basic phone

When I purchased the basic phone and added it to my account the sales person assured me it would be much cheaper than the iPhone since it would not be a part of the data plan.  The basic phone I have has no data capabilities, only voice and text messages.  I can't afford $80 per month for a 12 year old.

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Re: why am I being charged $80 per month for a basic phone

First of all what plan do you have? All basic phones have data capabilities. Hard to answer you question when you give so little info. Also there isn't a single plan where adding a basic phone would add $80 to you bill. Are you sure  some of that isn't an upgrade fee?

Re: why am I being charged $80 per month for a basic phone
Customer Support

We understand the importance of monthly cost, PHICOX51. Thanks for reaching out to us here. What specific plan do you have? You can view your plan and its cost by logging on to your MY Verizon account. Here is the link, so you can take a closer look.


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