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why is verizon so unreliable
tharpjoyce55
Newbie
‎07-29-2016 03:40 AM

why is verizon so unreliable? calls get dropped all the time and they refuse to balance basic phones! it has been 2-3 weeks now since they have balanced anything! even when I added $50 they refuse to balance how worthless can they get? I would NEVER refer this company to anyone!!!!!

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Re: why is verizon so unreliable
vzw_customer_support
Customer Service Rep
‎07-31-2016 06:10 AM

You always deserve reliable service, tharpjoyce55. What is your zip code? Are you referring to a Prepaid balance?


AndreaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: why is verizon so unreliable
tharpjoyce55
Newbie
‎08-01-2016 01:38 AM

72601 yes prepaid took 19 days to balance my phone then hasn't again yet

On Sun, Jul 31, 2016 at 8:11 AM, Verizon Wireless Customer Support <

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