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How do I stop dropped calls?
JayGan26
Enthusiast - Level 2

About a month ago or so I started dropping calls.  Every single call is dropped.  I've traveled 100's of miles in different directions and the same thing happens, so it isn't a specific area code/tower/reception issue.  My phone will show 4 or full bars, then goes to 1 or 0... then call drops.  Then back up to 4 or so, and so on.  I got a new sim card installed at the store.  Just had the phone reset to factory defaults (which they promised I wouldn't lose anything and my calendar and bookmarks are gone - not happy!)  I'm still dropping calls and bars jump all over the place from 0 to full bars all the time.  I did find a forum online that Galaxy s7 has broken antenna issues.  Since signal strength is intermittent, I'm leaning toward that as the issue?  Please help!

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