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Why is my phone's mobile hotspot disconnecting so often?
ggilb76
Newbie

I'm using an LG G3 and have always been able to use the mobile hotspot feature with no disconnection issues. I've recently switched over to the Verizon Unlimited plan, since this is really my only option for internet access living out in the country (no cable, no Fios, no dsl, satellite internet is terrible). Over the last month or so, the connection keeps dropping and I'm getting kicked out and streaming video gets interrupted, I get disconnected from online games, etc. It's becoming very frustrating.


To recap I have an LG G3 phone with the latest updates installed. I'm using the mobile hotspot feature for high speed internet access on my computer, which is running Windows 10. I'm getting 2-3 disconnects an hour and not just during prime time (it happens morning, noon night and in the early am).

Does anybody have any suggestions on how to troubleshoot this? I was just getting ready to buy a separate mobile hotspot and upgrade my phone as well, but I'm not going to do that if this going to be a constant issue. Any help would be greatly appreciated.

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