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Ok.... This is some straight up JUNK... About four months ago my wireless hotspot just stopped working on my Galaxy S8+. I went through all proper channels and did what was asked. 1) replace sim 2) factory reset 3) had Verizon mess with settings on their end.... All of this, to no avail. They chalked it up as a "hardware issue".
Fast forward to three days ago, I drop my S8+ and destroy it.
Yesterday I pick up a brand new S10+ and guess what.......
THE MOBILE HOTSPOT IS NOT WORKING. I AM GETTING THE EXACT SAME ERROR.
UNABLE TO CONNECT - AUTHENTICATION ERROR
Please, whatever your suggestions are, DO NOT tell me to factory reset this phone.
IS THERE NO HELP FOR THE WIDOWS SON???!!!???