"Sorry, we're having trouble connecting. Make sure you have a good signal and try again. If you still can't connect, call us at 800-922-0204. Error Code 1001" Found a post from 3 or 4 years ago that replied to force stop any apps that Verison was paired to... currently trying this. Showed up yesterday 10-17-19. Tech support aware of issue, please be patient???? Annoying pop-up every time I open screen.
