Verizon’s system is congested. Slow data speeds are a problem no matter what plan you are on. Verizon is not going to take it seriously until they lose enough customers that it hurts them financially. Verizon is still the best compared to the other networks yet we pay a lot more for it. So if the Verizon service is not giving you better service than you would get from someone else it is time to save money and go with the other service. Why pay top dollar if you are not getting the quality you are paying for? This is the point I am at. I'm done with tech support having be reboot my phone in different ways over and over yet will not admit their system to overloaded.