Who I have the same questioned this topic

 I've been on Verizon for a month, and for some reason the voicemail app on my phone is still not set up yet.  Everytime I open the app, it keeps saying that visual voicemail is downloading to my phone and I should open it again in a few minutes, but nothing happens.  Is there anything I need to do for my visual voicemail to officially be downloaded, or do I have to keep waiting?