Who I have the same questioned this topic

It always bugs me that wireless providers, as well as other companies, always value NEW CUSTOMERS more than their existing customers. All the great offers are for new customers and almost none for existing. I understand the luring concept but resent that I’m taken for granted.

so I’m thinking about playing their game. I can go to T-Mobile, get iPhone 12 pro 512gb with all unlimited and will be paying $80 per month fo 30 months. That’s $15 less per month than what I’m paying Verizon now with 4gb data and no phone.

im looking for a reason to stay with Verizon after 25+ years and other than some coverage benefits that don’t impact me I can’t find any. I’m hoping someone from Verizon sees this a gives a valid answer.

otherwise going forward I’ll be a new customer to the next best offer