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$20.21 credit card charge for VERIZON*DIGITAL CHAT E. What is it? Why is the charge on a credit card instead of in a monthly bill?
wistar
Enthusiast - Level 2

My credit card has a charge of $21.20 with the source "VERIZON*DIGITAL CHAT E"  .

1) Why would Verizon put the charge on my credit card, rather than placing the charge in my monthly bill?

2) What is VERIZON*DIGITAL CHATE E" ? I did not order or use it. 63 minutes at 800-922-0204 and transfers to 5 people found none of the 5 knew what it was or had even heard of it.

3) I did not find an explaination of VERIZON*DIGITAL CHAT E" on the Verizonwireless.com web site.

4) I found other people with the same problem. The questions always end with the Verizonwireless representative refering to a private email, but never posting what it is or why it was charged. 

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Who I have the same questioned this topic