Who I have the same questioned this topic

I just located my BYOD rebate cards ($500 worth) I was sent end of 2019 for switching from Sprint to Verizon. Turns out I didn’t notice at the time Verizon sent prepaid MasterCard debit cards, not Verizon gift cards (which don’t expire) and they expired in the spring. Calls to the rebate center and Verizon wireless resulted in a “too bad, so sad, chump” response. I’m very disappointed. We spend over $350/month on Verizon services (Fios, wireless etc) and feel extremely undervalued. During a time when so many people are hurting and companies like Verizon are profiting from everyone being stuck at home, it would be nice to have this incentive honored.