Who I have the same questioned this topic

Hi,

Apple news + 6 month subscription Verizon reward is not working. First I was on chat for Verizon representative for 30 minutes, told uninstall and reinstall the apple news app, then given a number to call which I spend 1 hour. I called that number and representative took all the information and told me its apple issue and I need to talk to apple representative. I talked to apple representative and after all the process I was told its Verizon issue they need to provide promotion code.

So I spent I hour and 30 minutes with no result. 

My IOS is up-to-date.

Please let me know the next steps.