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iPhone 15 Plus. Newphoria. Get it on us with select Unlimited plans. New line req'd. No trade-in req'd. Online only. Ends 3.31. Buy  |  Details.
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Locked in Trade in
alexandra10_
Newbie

I preordered the new iphone 13 and agreed to trade in my current phone. A few days later I realized I preordered the wrong phone. I called customer service to cancel the order before it was shipped. 

Days later I went to the Verizon store to buy the correct iPhone 14 pro max. When I went to trade in my current phone, the sales person told me it was locked in with the phone I preordered and NEVER received. 

Verizon wants my phone back for a phone I never received and now I’m losing out on the $1,000 promotion. I’M LIVID!!

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Who I have the same questioned this topic