Hello, I've reached out to two different chat agents and reached out via phone with no luck. I'm unable to redeem gift cards for my Verizon Fios account. I am unable to get to the page for the reward located at https://rewardsuat.verizon.com. The page just fails to load. I've tried 2 different computers, different browsers and my phone with no luck (both in browser and the Verizon app). The first agent provided me with this number to speak to the rewards/gift card support team and it seems to be down. The second agent suggested I call this number: 1-800-837-4966 since the other number was down. The person that answered the second number told me I called the wrong number and needed to call the first number which seemed to be only for Verizon mobile customers. Can I get some help on this?