Who I have the same questioned this topic

I am a new Verizon customer having had my phone less than a week. In my single story home i have a very weak voice signal, alternating between 1 and 2 bars. On a very rare occasion I get 3 bars, also the data signal fluctuates from 4g to 1x, and very very slow. It took me 4 minutes to update a 6mb app.

Is there anything i can do to improve my situation? I will be returning the phone and canceling the contract if I cant.

Phone: Moto X (2nd gen)

Zip Code: 78219