Best Of
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Changing from prepaid to postpaid
As far as I know, if you want to do this type of account conversion, the department to call is Inside Sales. Did their contact number change, because this promo I received today has a different numbe…1 -
Re: Warranty issue for undamaged phone
We want to make sure this is properly addressed and the feedback applied, you mentioned you already spoke with our Customer Relations Team. is that correct? ~Pam2 -
Re: Warranty issue for undamaged phone
Are you using the Business Support contact information, or the regular CS? I know the agents who post on these forums have said they cannot access business accounts. I'm guessing you don't …2 -
Re: Experience with Verizon's online support
Hi, I read elsewhere in the forums that if Fios is available at your current address, then Verizon will not sell 5G Home Internet, and only offer Fios for internet service. I suspect that because you…2 -
Re: Experience with Verizon's online support
Hi oceanway90, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envel…1 -
Re: Link Existing Community Account to My Verizon Account
I do have an idea for you though: If you close your forum account, that will delete your username and immediately log you out (your posts will then be showing as posted by "Anonymous"). The…2 -
Re: Link Existing Community Account to My Verizon Account
Don't think so. I asked a similar question in reverse and was told that if your forum login is tied to your My Verizon account, then you can't use the "community member login" at …2 -
Re: Product Return
We had sent a Private Message to resolve the situation related to your product return. Since this is specific to your order and individual account, we will need to continue in Private Message to full…2 -
Re: Product Return
Hi cnc1005: thank you for bringing this issue to our attention. We truly appreciate the opportunity to help resolve your concerns. Please be on the lookout for a Private Message from us offering addi…2 -
Re: customer service
We reached out via Private Message to discuss the questions you had on billing and the recent changes to your account. If you need any further support, we’d want to return and continue in Private Mes…2
