Welcome back, Community🎉The Community is now open for discussions! Jump in, explore and tell us what's on your mind! We are still polishing some of our PM features, for account specific questions please send us a DM on Instagram, Facebook or X (Twitter).
Best Of
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"Manage Knowledge Bases" Broken
The "Manage Knowledge Bases" tab screen displays a big question mark, and the list item in this case 'Community FAQs' displays truncated text no matter the zoom level. Additionall…1 -
Re: Just Checking In, Whats New In the Community?
I have the 'Upload Image' button on my toolbar. Likely it would be a missing user permission issue that one of the admins would have to check out. In the meantime, are you not able to drag …2 -
Re: Is No Cable for Three+ Days Normal?
What you could do for now, is get the app at least for your phone. https://www.verizon.com/home/fios-tv/mobile-app/ ETA: It may not work since you currently have no TV. When I installed the app, it m…10 -
Re: What are the points in your forum profile for?
Great question! To add to Fdbk's comment, members can earn points by: answering questions having their answer to a question marked as accepted receiving positive reactions on posts they've …1 -
Re: I need to register my booster, please.
@SynthpopAddict provided a good place to start from. To add to that, 1) if the 'Signal Booster' registration form doesn't work, you’ll need to reach out to Verizon support for them to …9 -
How to stop seeing offers
Here are directions based on the Cloud Service you may have: Contacts-Only Accounts: If you are on the Free Cloud Version, and have Android 8.0+, you can open App Settings on the device itself, and i…1 -
live tv audio only dolby 2.0 - no surround
I just got FIOS installed yesterday with tv from the google-based boxes. Is Dolby 2.0 the best quality audio available for any live tv channel? That’s all I see passed through the LG tv to my Sonos s…4 -
Re: Why can’t I get a live agent
What number(s) are you calling? Do they have 24/7 hours or normal M-F business hours? Customer Services: 800-922-0204 Financial Services: 866-266-1445 Escalation Basking Ridge: 908-559-20011 -
Re: Late Voicemails
Good Morning! Be on the lookout for a private message so that we can take a look at this. -Joe1 -
Huge Relief and Thanks for Verizon’s Responsible Follow Up
I recently experienced an issue with account activation and billing as a new Verizon customer. Since my issue remained unresolved, I canceled my Verizon account and enrolled with another wireless com…2
