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"Manage Knowledge Bases" Broken
The "Manage Knowledge Bases" tab screen displays a big question mark, and the list item in this case 'Community FAQs' displays truncated text no matter the zoom level. Additionall…1 -
Re: Just Checking In, Whats New In the Community?
I have the 'Upload Image' button on my toolbar. Likely it would be a missing user permission issue that one of the admins would have to check out. In the meantime, are you not able to drag …2 -
Re: Is No Cable for Three+ Days Normal?
What you could do for now, is get the app at least for your phone. https://www.verizon.com/home/fios-tv/mobile-app/ ETA: It may not work since you currently have no TV. When I installed the app, it m…10 -
Re: What are the points in your forum profile for?
Great question! To add to Fdbk's comment, members can earn points by: answering questions having their answer to a question marked as accepted receiving positive reactions on posts they've …1 -
Re: I need to register my booster, please.
@SynthpopAddict provided a good place to start from. To add to that, 1) if the 'Signal Booster' registration form doesn't work, you’ll need to reach out to Verizon support for them to …9 -
How to stop seeing offers
Here are directions based on the Cloud Service you may have: Contacts-Only Accounts: If you are on the Free Cloud Version, and have Android 8.0+, you can open App Settings on the device itself, and i…1 -
live tv audio only dolby 2.0 - no surround
I just got FIOS installed yesterday with tv from the google-based boxes. Is Dolby 2.0 the best quality audio available for any live tv channel? That’s all I see passed through the LG tv to my Sonos s…4 -
Re: Why can’t I get a live agent
What number(s) are you calling? Do they have 24/7 hours or normal M-F business hours? Customer Services: 800-922-0204 Financial Services: 866-266-1445 Escalation Basking Ridge: 908-559-20011 -
Re: Late Voicemails
Good Morning! Be on the lookout for a private message so that we can take a look at this. -Joe1 -
Huge Relief and Thanks for Verizon’s Responsible Follow Up
I recently experienced an issue with account activation and billing as a new Verizon customer. Since my issue remained unresolved, I canceled my Verizon account and enrolled with another wireless com…2


