Welcome back, Community🎉The Community is now open for discussions! Jump in, explore and tell us what's on your mind! We are still polishing some of our PM features, for account specific questions please send us a DM on Instagram, Facebook or X (Twitter).
Best Of
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Re: Posting images
We love the name and appreciate all you do for the Community!1 -
Urgent: Have anyone successfully received a refund after Verizon your order??
I placed a business order via phone with agent on 02/05/2026 Order number ***** location code X899201… The order was cancelled same day and officially cancelled in system on 02/11/2026. I received an…1 -
Re: Posting images
Some update to the forums must've happened just now, as I now have 2 means for uploading images. Thanks admins! I'm here often, so having this feature is quite useful. So often, that when a…1 -
Re: Disconnected account / final bill
Hi @sparkyvision, I'm sorry to hear about your issue. As the Community undergoes backend platform updates, we recommend reaching out to one of our official support channels for any account-speci…1 -
Adding a 4th line
Is there a discount for 4 lines? Like Google said 4 lines for $30 each line.1 -
Did I do wrong
I just had an excellent experience with a Verizon agent that we were on the phone talking and I have been through four agents and none of them could fix my problem and this one did we talked probably…2 -
How to Submit Praise for a Single Customer Service Experience
Question is in the title. I just had a really good call with Gene (I have his call #) and he went above and beyond after I had a terrible event occur on my account. He resolved it and even fought to …1 -
Phone Odyssey - 2+ Hours and 1 Great CSR
It all started with a bath…Filling up my tub and wanting to have a relaxing afternoon. Then my phone decided to try to escape life but jumping off the counter onto the floor. It hit just the right (a…2 -
Random games after update
Why do random games get downloaded after a security update? What does two copies of Spades, Solitaire, a match game, and a castle crasher game have to do with security? Genuinely asking, do these app…2
