Best Of
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Re: Verizon dropping WUSA9 on Dec 31
I am glad WUSA is back on our TV, but as of this morning, the channel guide was still showing WUSA as being unavailable. Please restore the Channel Guide for WUSA ASAP if it has not already been done…1 -
Re: Verizon dropping WUSA9 on Dec 31
As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to join the current discussion HERE.1 -
Re: Never Got Device Promo Credit
Resolution Update: By partnering with support, the promotional issue has been resolved. If others encounter problems with getting the full promotional value, some common issues can include these item…2 -
Re: Changing from prepaid to postpaid
No, because I've been talking to myself in this thread. Automated system doesn't get it.1 -
Re: Changing from prepaid to postpaid
Anyone? I'm still wondering if I'm correct in thinking you need to contact Inside Sales to go from postpaid to prepaid, or vice versa. My notes have the number for Inside Sales as 800-256-4…1 -
Changing from prepaid to postpaid
As far as I know, if you want to do this type of account conversion, the department to call is Inside Sales. Did their contact number change, because this promo I received today has a different numbe…1 -
Re: Warranty issue for undamaged phone
We want to make sure this is properly addressed and the feedback applied, you mentioned you already spoke with our Customer Relations Team. is that correct? ~Pam2 -
Re: Warranty issue for undamaged phone
Are you using the Business Support contact information, or the regular CS? I know the agents who post on these forums have said they cannot access business accounts. I'm guessing you don't …2 -
Re: Experience with Verizon's online support
Hi, I read elsewhere in the forums that if Fios is available at your current address, then Verizon will not sell 5G Home Internet, and only offer Fios for internet service. I suspect that because you…2 -
Re: Experience with Verizon's online support
Hi oceanway90, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envel…1


