Best Of
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Confirm Device is Received
Hello, Could I kindly have your help? I returned an internet router to Verizon in September 2022. I shipped it using the box provided. I also called into Customer Service in November 2022 and they co…1 -
NFL Sunday ticket?!?! WHERE IS IT???
I upgraded to 5G internet over a month ago and was told I would receive NFL Sunday Ticket via Youtube. et the free Sunday TicketVerizon even sent an email confirming this! However, they never sent th…1 -
Re: ASK-NCQ1338FA not updating
Hello, kaoscoach. Thank you for this question. The latest software update was released on 7/12/23. We are working to release to all customers as the software update is sent out in waves. We do apprec…3 -
Re: Problem with some sites with Verizon 5G home (is Verizon firewall blocking?)
If you are running in passthrough mode, then see this thread. The problem is most likely a firmware update to your Verizon gateway that caused an issue for passthrough mode. https://community.verizon…1 -
Problem with some sites with Verizon 5G home (is Verizon firewall blocking?)
I have a problem going to some sites (while most of the sites are working). The problem sites are https://www.paypal.com/signin - specifically paypalobjects.com like https://www.paypalobjects.com/ima…2 -
Re: Home 5G Internet IP Passthrough
I played along with "wait for a fix" and then their Tech Team said "we opened an issue with ASUS" (my router manufacturer) when the issue is 100% Verizon's Gateway Bridge Mod…1 -
Re: Home 5G Internet IP Passthrough
I am doing a Doble nat for now while checking for FW update on the verizon unit. I had a tech acknowledged the issue and pretty much said wait for update1 -
Re: Home 5G Internet IP Passthrough
It’s this latest upgrade for sure. Was told today by Verizon, “sorry. We won’t help you because we don’t support Ip passthrough, even tho the instructions are on our website.”1 -
Re: Home 5G Internet IP Passthrough
Obviously a lot of people are having the same problem with Ip passthrough not working correctly after the latest firmware upgrade. Please post directly to the question, not private note.2 -
Re: Home 5G Internet IP Passthrough
I’ve been fighting this same fight for nearly a week now. When Verizon updated the firmware, they also turned off Ip Passthrough, so I had double NAT for a week without knowing it. Was told today tha…1
