Welcome back, Community🎉The Community is now open for discussions! Jump in, explore and tell us what's on your mind! We are still polishing some of our PM features, for account specific questions please send us a DM on Instagram, Facebook or X (Twitter).
Best Of
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Re: Payment Due Date Changed Without Notice
That's odd. I did find on the Verizon website that in order to change your billing date, you login to My Verizon > Bill > Manage Auto Pay > Manage. Then follow the instructions to chang…1 -
Re: Payment Due Date Changed Without Notice
You're welcome. I don't know why your billing date is now floating around by a few days each month then. Unless this is like what some other utility companies are doing - my electricity, wa…1 -
Re: why is the wait for customer service so long?
Hello focwizard! We do apologize that you've had to wait so long. We are happy to assist you here. I will be sending you a private message so that we may further investigate. -Erica2 -
Re: Cannot add to cart
We always want our customers to be able to use selfserve for all of the transactions without issue. We will send you a private message so we can look into what may be happening with your order. -Toni2 -
Re: What should I do???
That's exciting! You're almost at the finish line with your device. Here is a great link for you to check out some of our perks: https://www.verizon.com/products-perks/ -Dee7 -
Re: Why was I not told about losing channels but cost went up $10.00
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next t…2 -
Re: UGH WHYYY!?!? New To verizon - placed order, hours later order on hold for identity not being able to be verified....
We are here to support you. Sending you a Private Message now. -Cryssie1 -
Re: Register a Signal Booster
We're aware of problems with the Signal Booster registration link, and we apologize for the issues you've been facing. There's an announcement about the issue here: https://community.v…4 -
Re: Register a Signal Booster
The link you are sending is the same as googling. IT IS BROKEN!!! I’m reporting this to the FCC. Verizon is purposely making it difficult to register signal boosters and they are purposely not improv…1 -
Re: Register a Signal Booster
Link does not work. Error message: Un supported context path3
